The Complete Queue Management System

Every module you need — from visitor booking to real-time tracking — in one simple platform.

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Booking

Online Token Booking

Visitors book their slot from any phone browser before they leave home. No app download, no account creation — just a name and phone number.

  • Share via QR code, WhatsApp link, or printed slip
  • Instant token confirmation shown on screen
  • Booking window can be opened or closed by staff at any time
  • Set a cap on how many online bookings are accepted per session
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Tracking

Live Queue Tracker

Every visitor gets a personal tracker link. It shows their token number, the current token being served, and an estimated wait time — updated live.

  • Real-time updates every few seconds
  • Adaptive wait time that learns from actual service speed
  • Works on any phone browser — no install needed
  • Status messages: waiting, nearly your turn, it's your turn
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Operations

Staff Dashboard

The command centre for your front-desk staff. Call the next visitor, mark no-shows, add walk-ins, and view the full queue — all from one screen.

  • One-click "Next Token" and "No Show" controls
  • Add walk-in visitors directly without online booking
  • Post a notice that appears on the booking page
  • Reset the queue to start a new session
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Display

Waiting Area Display Board

Connect any TV or monitor to show the current token being served. Visitors in the waiting area always know where the queue stands — no one needs to ask.

  • Runs on any screen with a browser — no extra hardware
  • Large, easy-to-read display
  • Auto-refreshes in real time
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Notifications

Push Notifications

Visitors opt in to browser push notifications when they open their tracker. TokenTrack automatically alerts them as their turn approaches — so they arrive on time.

  • Alerts at 15, 10, and 5 tokens away
  • No app required — works via the browser
  • Reduces no-shows and last-minute rushes
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Flexibility

Two-Session Support

Run two separate sessions per day — morning and evening — each with its own queue, booking window, and token count. Perfect for split operating hours.

  • Configurable session labels and times
  • Independent booking caps per session
  • Session reset with one click

Built for Any Service with a Queue

If people wait in line to be served, TokenTrack can manage it.

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Hospitals & Clinics

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Banks & Finance

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Government Offices

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Retail & Service Centres

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Educational Institutes

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Delivery & Logistics

See It Live — Book a Free Demo

We'll walk you through the full system and set it up for your organisation.

Contact Us →